Privacy Policy for 360Alice.com and 360Alice.app
Effective Date: [2024 December 20]
Introduction:
This Privacy Policy explains how Turl Book Ltd (“we,” “our,” or “us”) collects, uses, and protects the personal information of visitors to our websites (www.360alice.com and www.360alice.app) and users of our services. Turl Book Ltd owns and operates both websites and is committed to safeguarding your privacy and ensuring compliance with applicable data protection laws, including GDPR and CCPA.
1. Information We Collect
We collect the following types of personal information:
On www.360alice.com:
• Free Trial Signup: Name, email, country, and newsletter preferences.
• Purchase: Name, email, country, payment details, and address (handled via third-party payment processors).
• Website Usage: Analytics data, including IP addresses, usage statistics, and video engagement metrics.
On www.360alice.app:
• Login Information: Name, email, or serial number for access verification.
• Browser Information: Browser type and access times for Digital Rights Management (DRM) protection.
• Backend Data: Login details stored securely by our partner, Kotobee.
2. How We Collect Information
• Forms: For free trial, newsletter signup, and purchase details (via Brevo and payment processors).
• Cookies and Tracking: Functional, analytics, and advertising cookies on www.360alice.com. Functional cookies only on www.360alice.app.
• Third-Party Tools: Google Analytics, Webflow Analytics, Vimeo Analytics, and Kotobee systems.
3. How We Use Your Information
We use your personal information for the following purposes:
On www.360alice.com:
• To process orders and deliver login credentials or serial numbers.
• To provide customer support and respond to inquiries.
• To send marketing communications, if you have opted in.
• To analyze website performance and improve user experience.
On www.360alice.app:
• To manage the login system and ensure access for authorized users only.
• To monitor usage and enforce DRM protection.
• To prevent misuse of our system.
4. Sharing of Information
We share personal data with third-party services strictly for operational purposes:
• Payment Processors: Paddle.com and PayProGlobal (for secure transactions).
• Email Marketing and Communication: Brevo.
• Analytics Providers: Google Analytics, Webflow Analytics, Vimeo Analytics.
• Login Backend: Kotobee (for app functionality).
5. Cookies and Tracking Technologies
We use cookies for various purposes:
• Functional Cookies: Essential for website operation.
• Analytics Cookies: To analyze website usage (www.360alice.com only).
• Advertising Cookies: To display relevant ads (www.360alice.com only).
6. Data Protection and User Rights
We take appropriate measures to protect your personal data, including encryption and limited access protocols.
Compliance:
• We comply with GDPR, CCPA, and other relevant privacy laws.
Your Rights:
• Access and Correction: You can request access to your data or corrections if inaccurate.
• Deletion: You can request the deletion of your data unless required for legal or operational purposes.
• Opt-Out: You can opt out of marketing communications at any time.
To exercise these rights, please contact us using the details below.
7. Children’s Data
• www.360alice.com: Designed for parents and teachers.
• www.360alice.app: Designed for children under 13, but access requires parent/teacher authorization.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If significant changes are made, we will notify you by email (if applicable) or via a notice on our website.
9. Contact Us
For privacy-related concerns, you can reach us via our contact form.
Turl Book Ltd is a registered company in England and Wales Address: 20-22 Wenlock Road, London, England, N1 7GU
This is an example Privacy Policy, please replace with your company's policy.
The {Your company name} application and the associated {Your company name} website available at {Your company name} “{Your company name” are owned and operated by {Your company name} ("us" "we" or "our"). This {Your company name} privacy policy (the "Privacy Policy") is intended to inform you of our policies and practices regarding the collection, use and disclosure of any information you submit to us through {Your company name} This includes "PersonalInformation," which is information about you that is personally identifiable such as your name, email address, user ID number, and other non-public information that is associated with the foregoing, as well as "Anonymous Information," which is information that is not associated with or linked to your Personal Information and does not permit the identification of individual persons.
By accessing or otherwise using {Your company name}, you agree to the terms and conditions of this Privacy Policy and the associated Terms of Service (set forth on here) you expressly consent to the processing of your Personal Information and Anonymous Information according to this PrivacyPolicy.Your Personal Information may be processed by us in the country where it was collected as well as other countries (including the United States) where laws regarding processing of PersonalInformation may be less stringent than the laws in your country.
In general, we collect Personal Information that you submit to us voluntarily through {Your company name}. We also collect information that you submit in the process of creating or editing your account and user profile on {Your company name}. For example, our registration and login process requires you to provide us with your name, valid email address and password of your choice. When you personalize your profile and use the features of {Your company name}, we will collect any information you voluntarily provide, and we may also request optional information to support your use of {Your company name}, such as your year of birth, gender and other demographic information. We collect information in the form of the content that you submit during your use of{Your company name}, such as photos, comments, ratings and other information you choose to submit. We may also collect information about you and your friends, from any social network you may have connected from, in order to provide you with a more personalized experience. For instance, we may collect your user ID or profile information that you have permitted to be displayed through {Your company name} in order to display you as a friend or in association with your profile and collections. When you order our products or services, you will need to submit your credit card or other payment information so that our service providers can process your payment for those products and services. If you choose to sign up to receive information about products or services that may be of interest to you, we will collect your email address and all related information.Additionally, we collect any information that you voluntarily enter, including Personal Information, into any postings, comments, or forums within the {Your company name} community.
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