Privacy Policy for 360Alice.com and 360Alice.app
Effective Date: [2024 December 20]
Introduction:
This Privacy Policy explains how Turl Book Ltd (“we,” “our,” or “us”) collects, uses, and protects the personal information of visitors to our websites (www.360alice.com and www.360alice.app) and users of our services. Turl Book Ltd owns and operates both websites and is committed to safeguarding your privacy and ensuring compliance with applicable data protection laws, including GDPR and CCPA.
1. Information We Collect
We collect the following types of personal information:
On www.360alice.com:
• Free Trial Signup: Name, email, country, and newsletter preferences.
• Purchase: Name, email, country, payment details, and address (handled via third-party payment processors).
• Website Usage: Analytics data, including IP addresses, usage statistics, and video engagement metrics.
On www.360alice.app:
• Login Information: Name, email, or serial number for access verification.
• Browser Information: Browser type and access times for Digital Rights Management (DRM) protection.
• Backend Data: Login details stored securely by our partner, Kotobee.
2. How We Collect Information
• Forms: For free trial, newsletter signup, and purchase details (via Brevo and payment processors).
• Cookies and Tracking: Functional, analytics, and advertising cookies on www.360alice.com. Functional cookies only on www.360alice.app.
• Third-Party Tools: Google Analytics, Webflow Analytics, Vimeo Analytics, and Kotobee systems.
3. How We Use Your Information
We use your personal information for the following purposes:
On www.360alice.com:
• To process orders and deliver login credentials or serial numbers.
• To provide customer support and respond to inquiries.
• To send marketing communications, if you have opted in.
• To analyze website performance and improve user experience.
On www.360alice.app:
• To manage the login system and ensure access for authorized users only.
• To monitor usage and enforce DRM protection.
• To prevent misuse of our system.
4. Sharing of Information
We share personal data with third-party services strictly for operational purposes:
• Payment Processors: Paddle.com and PayProGlobal (for secure transactions).
• Email Marketing and Communication: Brevo.
• Analytics Providers: Google Analytics, Webflow Analytics, Vimeo Analytics.
• Login Backend: Kotobee (for app functionality).
5. Cookies and Tracking Technologies
We use cookies for various purposes:
• Functional Cookies: Essential for website operation.
• Analytics Cookies: To analyze website usage (www.360alice.com only).
• Advertising Cookies: To display relevant ads (www.360alice.com only).
6. Data Protection and User Rights
We take appropriate measures to protect your personal data, including encryption and limited access protocols.
Compliance:
• We comply with GDPR, CCPA, and other relevant privacy laws.
Your Rights:
• Access and Correction: You can request access to your data or corrections if inaccurate.
• Deletion: You can request the deletion of your data unless required for legal or operational purposes.
• Opt-Out: You can opt out of marketing communications at any time.
To exercise these rights, please contact us using the details below.
7. Children’s Data
• www.360alice.com: Designed for parents and teachers.
• www.360alice.app: Designed for children under 13, but access requires parent/teacher authorization.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If significant changes are made, we will notify you by email (if applicable) or via a notice on our website.
9. Contact Us
For privacy-related concerns, you can reach us via our contact form.
Turl Book Ltd is a registered company in England and Wales Address: 20-22 Wenlock Road, London, England, N1 7GU
This is an example Terms & Conditions, please replace with your company's T&C.
Please read these terms and conditions ("terms and conditions", "terms") carefully before using[website] website (“website”, "service") operated by [name] ("us", 'we", "our").
By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to leave the website accordingly. [name] only grants use and access of this website, its products, and its services to those who have accepted its terms.
Before you continue using our website, we advise you to read our privacy policy regarding our user data collection. It will help you better understand our practices.
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